Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
19791
Job Views
140

Job Description



Overall Objective of the Role



  • The Fraud Detection Analyst/Specialist will be responsible for detecting fraudulent access attempts, mitigating losses and remediating any impacts as a result of fraudulent activity.

  • This role aims to prevent unauthorised or fraudulent transactions while providing a great payment experience for legitimate users.

  • The Fraud Detection Analyst/Specialist will be responsible for analysing transaction trends, developing fraud prevention strategies, and executing processes that will help us keep fraud cases low.


Responsibilities



  • Review and analyse transaction activity to prevent and detect fraud

  • Use and manage the fraud detection software to investigate, document and maintain records of fraud and money-laundering scenarios

  • Perform detailed checks, research and investigations to assess the potential for fraud

  • Produce thorough documentation and evidence in support of investigations and potential cases of fraud

  • Assist with preparation of Suspicious Activity Reports and Cash

  • Transaction Reports

  • Identify and track current fraud trends by reviewing transactions and account patterns.

  • Monitor Merchant transactions and accounts for potential fraudulent activities; Monitor real-time transaction queues and identify high-risk transaction

  • Work closely with internal functions including Engineering,

  • Customer Success, and Legal & Compliance to result fraud matters

  • Prompt and effective customer and merchant engagement on all fraud related cases as it concerns them, for prompt resolution and feedback.

  • Prompt and effective response to banks on all fraud related cases as it concerns them, for prompt claim resolution and feedback.


Qualification and Skills



  • BSc in Computer Science or related fields

  • 5- 8 years experience in financial industry

  • Good grasp of fintech, banking, payment and related activities

  • Proficiency in Structured Query Language (SQL), Advanced use of

  • Excel or similar tools, Data Analytics.

  • Excellent interpersonal and communication skills.

  • Ability to work as a member of a team and share knowledge.

  • Excellent problem-solving skills and analytical ability.

  • Ability to work well independently and with a team.

  • Strong people, interpersonal and relationship skills with a demonstrated ability to manage and influence senior stakeholders.

  • Excellent presentation skills.

  • Working knowledge of Google suite.


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