• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: IT Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Installation and configuration, repair of computer hardware, software, systems, networks, printers, and scanners and monitoring and maintaining computer systems and networks


• Network administration and configuration of device management.


• Ensure all IT assets are accounted for and in good working order at all times.


• Log and monitor service requests from both internal and external Customers until resolved


• Onboarding and off-boarding Employees as requested and ensuring new staff has access to the right applications for their job.


• Provide IT support to internal staff to include hardware, software, and application support


• Maintain and ensure up to date disaster recovery plan


• Liaise with 3rd party IT vendors for the support and maintenance of systems.

Skills & Qualification

• Ability to understand and explain complex concepts in a clear, simple manner to customers


• Certifications in Microsoft products or other technical certification will be beneficial


• Minimum of 2 years experience in a similar role


• Excellent organizational and multitasking skills


• Ability to maintain a calm and polite manner in stressful situations


• Passion for delivering amazing customer experience


• Good time management skills and ability to work under pressure.


• Previous IT Support and customer service experience is a plus


• Good command of written and verbal English


• Proficiency in the use of Microsoft office suite.


• Minimum of a Bachelor's Degree ideally in a related discipline.