• Application Deadline: Wed, 30 Nov 2022 00:00:00 GMT
• Position: Partner Success Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja


• Job Field Logistics 
  

JOB DESCRIPTION

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  Source, register, approve, train and onboard partners to the platform to service the different categories of customer segments

  
  


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   Handle drivers management for the supply chain companies and oversee the day-to-day activities of drivers

  
  


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  Ensure the registration of all drivers on the platform

  
  


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  Work with the PSO to manage the day-to-day operations of truQ partners from registration to payment

  
  


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   Ensure adequate availability of partners (vehicles) to service the different segments of truQ’s customers

  
  


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   Ensure and enforce partners' conformity with the laid down rules and regulations of the truQ platform.

  
  


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   Scout for partners in areas/states/cities based on expansion plans and demand on the platform

  
  


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   Handle and solve issues that will come up during registration, onboarding and in transit.

  
  


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  Collecting and analyzing data concerning client behaviour to understand changing needs

  
  

Requirements and skills

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  Minimum HND educational qualification

  
  


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  Minimum of 2 years cognate experience

  
  


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  Proven customer service experience.

  
  


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  Strong interpersonal relationship management skills

  
  


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  Strong communication skills (written and verbal)