• Application Deadline: Thu, 21 Apr 2022 00:00:00 GMT
• Position: Debt Recovery / Credit Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Finance / Accounting / Audit 

Job Objective

• Oversee the company’s lending process, creating credit scoring models, setting loan terms and determining interest rates; minimize bad debts and increase revenues from loans.

Key Responsibilities

The Job responsibilities include without limitation, the following:

Debt Recovery:

• Recover bad debts from delinquent debtors.


• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.


• Reduce the non-performing loans


• Design work-out payment plans for debtors


• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategies on a case by case basis.


• Respond and enforce the firm's policy issues to clients, such as fraud, breach of contract etc.


• Maintain appropriate and comprehensive records of customer discussions.


• Manage all assets (vehicles, income-generating assets, personal assets and inventories) presented for repossession in line with the firm's processes and procedures.


• Maintain confidentiality while handling customer enquiries and information.


• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the firm's ethical conduct.

Credit Manager Responsibilities:

• Conduct thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing and annual due diligence.


• Acts as a liaison between financial institutions, individuals and businesses applying for loans , as well as process loan application


• Research and evaluate clients’ creditworthiness


• Present analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay


• Create credit scoring models, both mathematical and statistical ones that directly relate to the risk being measured or predicted risk.


• Approve or reject loan requests, based on credibility and potential revenues and losses


• Calculate and set interest rates


• Monitor payments

Qualifications and Experience

• Graduate (BSc) degree or HND in any field.


• Having field work experience with minimum 5 years experience


• Having relevant experience is an added advantage.

Functional Competencies and Skills:

• Effective communication / interpersonal skills with people at all levels, including ability to use tact, diplomacy and persuasiveness


• Strong leadership negotiation and problem solving skills


• Detailed knowledge of required documentation and a thorough knowledge of Lien Laws that govern the transactional relationship between the Customer and the Company


• Knowledge of contract payments


• Understanding of financial and debt analysis


• Knowledge of micro, small and medium enterprise market.


• Attention to details and analytic skill


• Effective Time Management skills


• Effective communication skills


• Confidentiality and ethical attributes


• Working knowledge of Microsoft office suite


• Customer relationship management skills


• Working knowledge of Business and CRM softwares specifically SugarCRM, Quickbooks.