Job Description
Responsibilities
- Attending to all calls on customer’s request, enquiries and complaints on company official hot lines.
- Reach out to existing and potential customers to present our product and service offering.
- Learn details about our product and service offerings.
- Address any questions or issues customers may have.
- Communicate with customers to understand their requirements and need.
- Offer solutions based on clients needs and capabilities.
- Track and document calls and sales.
- Update client records.
- Prepare and present achievements and KIPs.
- Direct prospects and leads to the sales team.
- Keep an updated customer database.
- Always strive towards meeting sales quota.
Requirements
- Candidates should possess an HND / B.Sc qualification.
- At least 1 year work experience.
- Good time-management skills.
- Great interpersonal, communication, and presentation.
- Good negotiation skills.
- Hand on experience with sales tools such as CRM software.
- Ability and willingness to learn about products and services specifications and benefits.
- Patient and friendly personality.
- Team player.
- Result orientation.
- Creativity/ innovativeness.
Salary
N60,000 - N70,000 monthly