Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Job Overview

Location
Lagos, Ondo
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
19971
Job Views
141

Job Description

  • Application Deadline:
  • Position: Customer Service Representative (Team Member)

  • Job Type Full Time

  • Qualification OND

  • Experience

  • Location Ondo

  • Job Field Customer Care 



Location: Akure, Ondo


Job Responsibilities

Essential Duties and Key Responsibilities include the following and other duties as may be assigned:



  • Selling box office tickets, responding to queries reservations and sales.

  • Monitoring and maintaining cash flow, ensuring that there are no shortages.

  • Ensuring that guests are well guided to entrance and exit into the cinema.

  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.

  • Participating in briefings and other meetings as requested by the cinema manager.

  • Attend and participate in training sessions as required by managers and HR.

  • Contribute to increasing concession revenues.

  • Responsible in the arrangement and cleaning of designated areas.


Qualifications



  • The right candidate must have a minimum of OND from a recognized institution.

  • Excellent customer skill.

  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.


Job Knowledge:



  • Customer Relation Skills

  • Negotiation & Networking Skills

  • Personal Credibility

  • Planning and Organizational Skills

  • Communication Skills

  • Analytical skills.


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