• Application Deadline: Sun, 2 Oct 2022 00:00:00 GMT
• Position: Sales Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦200,000 - ₦300,000/month
  

Job Summary;

• Retention rate: Increase borrower retention rate by sustaining effective customer relations and solving customer pain points


• Manage a portfolio of accounts to achieve long-term success in repayment and retention


• Develop positive relationships with clients


• Act as the point of contact and handle customers’ individual needs


• Generate new customer acquisition strategies from the feedback of the existing customer networks to ensure sales increase


• Resolve conflicts and provide solutions to customers in a timely manner


• Report on the status of accounts and transactions


• Set and track sales account targets, aligned with company objectives


• Monitor customer retention metrics MoM


• Suggest actions to improve sales performance and identify opportunities for growth

Requirements;

• Proven 2+ years experience as a Sales account representative or Sales account executive


• Hands-on experience in sales and an ability to deliver an excellent customer experience


• Knowledge of CRM software and Google suite or MS Office (Excel in particular)


• Understanding of sales and retention performance metrics


• Excellent communication and negotiation skills


• An ability to deliver projects and answer inquiries on time


• Business acumen with a problem-solving attitude