Job Description
Overall: The role objective is to successfully lead the Aventus Nigeria business through the growth towards becoming the top leading Digital Lending Platform in Nigeria.
Detailed:
- Build a strong local Team who will ensure an excellent customer experience across all platforms and processes: The Product/ Mobile App, Verifications, Collections, Call Center/
- Customer Service, Finance, HR.
- Represent Aventus Nigeria at all Digital Lending/ Fintech associations/ forums
- Continued market research, driving new products, innovative solutions to continuously maximize NPS/ Net promoter Score and Exceptional Customer Experience
- Ensure best practices across all Operational Departments: Underwriting, Call Center, Collections, the Product/ Mobile App. Working closely with HQ Functional Leaders/ experts
- Drive result-oriented culture, a metrics-based approach
- Be an Inspirational Leader, be the Mentor & Coach for the Team, hands-on approach
- Ensure full Compliance with local Laws & Regulations for the Digital Lending/ Fintech Industry
- Continued Risk Management and Controls
- Own Financial Results of the Nigeria Operations, leading Monthly budget calls & Financial results reviews
Ideal candidate's prior skills, and expertise:
- Banking, ideally PDL business experience
- Great leadership, hands-on approach
- Good network with Collection Agencies, Credit Bureaus, and FinTech companies
- Great analytical skills
- Understanding the market
- Understanding the target audience for PDL business very well
- Technology, innovation mindset
- Great Communication at the different levels of the Organization.
We Offer:
- To join fast growing Company & exciting Project
- Competitive Salary, including variable compensation based on results achieved
- International Team and culture
- Opportunity to grow with the Company
- Opportunity to make a difference ( big social agenda)