• Application Deadline: Fri, 6 May 2022 00:00:00 GMT
• Position: Outbound Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 4 years


• Location Lagos


• Job Field Customer Care 

Responsibilities

• Responsible for confirming, processing customer’s order, outbound shipment and timely delivery.


• Effectively handles returns, diversions and short deliveries of products.


• Plans and schedules delivery / loading program as well as spot hire trucks, manage haulage fleet, inspect and calibrate third party fleet.


• Responsible for sourcing for vendors, documentation, forecasting, making requisition, acceptance and evaluating good & services


• Manage daily operations of Logistics with a concentration on domestic outbound.


• Manage logistics and carrier performance coordinators.


• Maintain working relationships with outbound domestic carriers.


• Review and respond to internal and external service performance and interact with carriers regarding issues.


• Maintain metrics and analyze data to assess performance and implement improvements and cost-saving opportunities.


• Manage, motivate, train, develop and appraise Logistics team to meet total customer service and logistics objectives.


• Liaise with all service customers and supporting departments with inputs to Outbound Logistics service delivery


• Ensure adequate logistics preparedness through contingency planning & continuous reviews


• Perform other related duties as assigned

Job Requirements

• B.Sc or HND


• Possess 3-4 years of experience in a similar role.


• Excellent verbal and written communication skills


• Strong Interpersonal Relationship Skills.


• Proficient in the use of Micro Soft Office Tools


• Excellent inventory and time management skill.


• Good Team building and collaboration skills


• Age: Between 25-40 years old.


• The person must reside in the Island/Lekki.