• Application Deadline: Tue, 25 Oct 2022 00:00:00 GMT
• Position: Customer Relations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Kano


• Job Field Customer Care 
  

Job Description & Person Specifications

Position: Customer Relations Manager (CRM)

Direct Report: Territory Business Manager.

Job Location: Must be Resident in Kano (Nasarawa, Kumbotso, Kano Municipal and environs)

Role Summary

Customer Relations Management and Marketing functions at Territory level.

A. Key Accountabilities:

(i) Customer Relations Management Functions:

1. Manage CRM functions.

2. Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

Managing client relationships and building excellent Brand reputation.

(i). Marketing Management Functions:

1. Responsible for the planning and implementation

of the Territory's Marketing and sales Goals/

Objectives.

Creatively locate, engage, and convert our target audience for HiT Online Training (HOT) across the States within Territory to achieve market growth and Sales Objectives.

B. Core Competencies & Skills

• Must possess strong Digital Marketing skills.


• Must possess Marketing/Sales Analytical Skills.


• At least intermediate skills in the use of MS Word, Excel, and PowerPoint.


• Good written and verbal communication.


• Excellent work ethics and Integrity.


• Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass

Communication, or any Social Sciences field with at least 2/2 from an approved University.

2. A minimum of 2-year proven experience in Social

Media Marketing in corporate environment or at a Marketing/Advertising Agency.

3. Generic understanding of the Nigerian ICT Education Sector.

D. Remuneration- Very attractive with Performance

Bonus opportunity.

F. Projected Resumption Date- Not later than 1st November 2022