• Application Deadline: Fri, 7 Oct 2022 00:00:00 GMT
• Position: IT Support Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Provision of efficient desktop side OS support.


• Ability to troubleshoot using windows 10.


• Provision of effective helpdesk and escalation service to IT and Non-IT related issues.


• Efficient use of Office productivity tools (Microsoft Office Products eg Word, Excel, Power point, SAP).


• Troubleshooting desktop problems and proffering prompt solutions.


• Troubleshooting PC/Printers/Notebooks and other IT peripheral devices and delivering prompt solutions.


• Provision of Single Point of Contact (SPOC) for Help Desk.


• Recommendation and administration of appropriate antivirus for Company devices.


• Run repairs and replacements on computer hardware.


• Set up, test and troubleshoot local and remote wireless access and network connectivity.


• Coordinate with internal departments and external service providers to ensure solutions.

Job Requirements

• B.Sc / HND in Computer Science or any related field.


• 1-2 years relevant / current experience as an IT support analyst.


• Strong knowledge and use of Microsoft Office 365.


• In-depth knowledge of computer systems.


• Excellent communication and interpersonal skills.


• Must be service oriented.