Front Desk & Admin Officer at Zeta Brent Education

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
20618
Job Views
129

Job Description



Responsibilities



  • Greet guests and provide them with superb customer service.

  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

  • Answer all client questions and incoming calls.

  • Redirect phone calls to the appropriate department and take down messages.

  • Accept all letters and packages, and distribute them to their appropriate departments.

  • Track and order office equipment and supplies.

  • Maintain records and files.



  • Prepare and monitor office budget

  • Troubleshoot Emergencies

  • Keep updated records of office expenses and costs

  • Coordinate office activities and operations to secure efficiency and compliance to company policies

  • Manage phone calls and correspondence (e-mail, letters, packages etc.)

  • Oversee facilities services, maintenance activities and tradespersons (e.g. Electricians)

  • Make travel arrangements

  • Organize company documents into updated filing system

  • Maintain accurate records and file manual and electronic copies of all the tender data i.e. correspondence quotations internal input etc.

  • Improve the administrative systems, policies and procedures that are relevant industry.


Other Duties


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.


Requirements



  • B.Sc in Business Administration or in any other related field of study

  • 2-3 years working experience in a similar role

  • Good understanding of office administration practices.

  • Excellent written and verbal communication skills including professional phone etiquette.

  • Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word)

  • Excellent organizational skills including ability to prioritize and coordinate multiple tasks.

  • Ability to coordinate several projects to a successful completion with little or no supervision.

  • Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.

  • Exceptional problem resolution and decision-making skills.

  • Proactive: ability to think strategically and be creative in carrying out assigned task.


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