Job Description
Responsibilities
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Track and order office equipment and supplies.
- Maintain records and files.
- Prepare and monitor office budget
- Troubleshoot Emergencies
- Keep updated records of office expenses and costs
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Oversee facilities services, maintenance activities and tradespersons (e.g. Electricians)
- Make travel arrangements
- Organize company documents into updated filing system
- Maintain accurate records and file manual and electronic copies of all the tender data i.e. correspondence quotations internal input etc.
- Improve the administrative systems, policies and procedures that are relevant industry.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.
Requirements
- B.Sc in Business Administration or in any other related field of study
- 2-3 years working experience in a similar role
- Good understanding of office administration practices.
- Excellent written and verbal communication skills including professional phone etiquette.
- Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word)
- Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
- Ability to coordinate several projects to a successful completion with little or no supervision.
- Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
- Exceptional problem resolution and decision-making skills.
- Proactive: ability to think strategically and be creative in carrying out assigned task.