Complete a broad variety of administrative tasks for the MD including managing an extremely active calendar of appointments, plan, coordinate and ensure the MD’s schedule is followed and respected and act in a “gatekeeper” capacity, creating win-win situations for direct access to CEO’s time and office.
Compose and prepare correspondence; monitor and respond to emails; research required information or background on organizations and individuals.
Set up meeting files, scheduling and calendaring meetings, set meeting agendas, location, time, and appropriate duration, identify, invite and confirm participants, facility arrangements, etc. where required.
Prepare travel arrangements, expense reports, and all items needed to ensure the Managing Director’s successful focus on external relations and organizational growth.
Research, prioritize, and follow up on incoming issues and concerns addressed to the MD, including those of a sensitive or confidential nature. Consult with the CEO in determining appropriate course of action, referral or response.
Provide a bridge for clear communication and maintain credibility, trust and support between the office of the MD and staff.
Work closely and effectively with the MD to keep him well informed of upcoming commitments and responsibilities, and follows up appropriately. Act as a “barometer,” having a sense for the issues taking place in the internal and external environments and keep the MD updated.
Draft personal correspondence and prioritize conflicting needs; handle all matter expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.
Manage the Managing Director’s office ensuring the proper documentation and record keeping on behalf of the MD.
Filter general information, queries, phone calls and invitations to the MD by redirecting or taking forward such contact as appropriate.
Occasionally travel with the MD to take notes or dictation at meetings or provide general assistance during business trips.
Ensure the MD is fully briefed on, or prepared for engagements he is involved in.
The job holder may be required to perform other ad-hoc tasks that may be deemed necessary.
Qualifications
A good university degree.
Minimum of 3 years relevant experience in a well structured organization.
Excellent written, verbal and non-verbal communication skills.
Proficiency with applications such as word, Excel and PowerPoint
High understanding of dignity and diversity in the workplace
A good deal of common sense, etiquette and an ability to think on one’s feet
Excellent typing skills, speed and accuracy essential
Good computer literacy (MS Office, Excel, PowerPoint)
Excellent organisational skills
Excellent communication skills, both verbal and written
Professional telephone manner
Proven ability to work under pressure and to tight deadlines
Bright, confident personality
Well presented
Highly personable
Flexible and mature approach with ability to work unsupervised