• Application Deadline: Sat, 15 Oct 2022 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities:

• Greet guests and provide them with superb customer service.


• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.  


• Answer questions and address complaints.


• Answer all incoming calls and redirect them or keep messages.


• Receive letters, packages etc. and distribute them.


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails.


• Monitor office supplies and place orders when necessary.


• Keep updated records and files.


• Monitor office expenses and costs.


• Take up other duties as assigned.

Requirements:

• HND/BSc; additional qualifications will be a plus.


• 1-2 years of proven work experience as front desk officer, or in a similar role.


• Proficient in English (oral and written)


• Excellent knowledge of MS Office.


• Customer service orientation.


• Good organizational and multi-tasking abilities.


• Candidates must reside within Lagos (Lekki axis)


• Candidates must also be willing to work on Saturdays.