Job Description
Job Purpose
- Manage and co-ordinate the cohesive delivery of multiple business facing (Customer and Revenue impacting) IT support (SIT) solutions/applications by acting as the vital link between business teams (user departments) and service providers to ensure application development/ customization as per defined specifications and seamless integration on Airtel Africa's IT platform and drive optimal delivery of IT support as per defined cost, time, quality parameters.
Responsibilities
GR & iRMS:
- Analyze Revenue and Marketing data to help the businesses to achieve the Targeted Revenue & IRMS
Prepare Revenue Forecasting, Tracking & Revenue Analysis:
- Lead the annual AOP exercise
- Monthly F&F submission
- Monthly MRPP submission
- Subs and Revenue module ownership
- Revenue Variance analysis
- Revenue Tracking and Update
- Drive weekly cross functional Revenue Review
Product Portfolio Control & Rationalization:
- Validate all Circle Price Propositions, which are planned to be launched, as a neutral Vertical, to ensure that the Proposition meets the overall business objective.
- Analyze Customer & Business impact of all new Propositions launched, so that a corrective action / learning can be taken for future.
- Lead Segmented ER Correction on a continuous basis Integrating marketing verticals through various marketing and revenue analysis and pricing decisions to help achieving the business goals.
Market and Competitive Intelligence:
- Track Competition Strategy w.r.t Plans & Products.
- Subscriber Reporting and tracking through micro level analysis of MTC and SOGA (Share of Gross Adds).
- Site wise monthly KPI tracking.
- Tracking of competition sites and their Performance on Market KPI's
- URO/UAO Tracking
Network Planning & Optimisation:
- Pre rollout evaluation (Target 70% Sharing)
- 100% compliance to New Site Rollout through PCN approval
- Post rollout location launch
Ensure Compliance of Marketing Processes:
- PCN Process
- Website updates
- Others
Information Management:
- Overall Business Intelligence Responsibility and supporting all marketing verticals for data mining
- GIS Data analysis and site wise KPI tracking
- Internalizing online Revenue Forecasting and Annual Operating Planning through COGNOS
Qualifications
Educational Level:
Must have:
- Bachelor's Degree in Economics or other related Social Sciences.
- Post Graduate Degree Business Management or others.
- Exposure to Financial Courses during Grad/ PG an additional plus.
Working Experience:
Must have:
- Minimum experience of 10 years or more overall experience.
- Must have at least 3 years of marketing experience (preferably product management) in Telecom.
- Cross functional exposure in other Business areas like Finance is a plus and need not necessarily be in the Telecom field.
Skills Critical to the role:
- Achieving Business Success
- Building Collaborative relationships
- Empowering & Developing