• Application Deadline:
• Position: Door Attendant - Protea Hotels


• Job Type Full Time


• Qualification


• Experience


• Location Edo


• Job Field Hospitality / Hotel / Restaurant 
  

Job Number: 22174160

Location: Protea Hotel Benin City Select Emotan, 4 Central Road, Benin City, Edo

Schedule: Full-Time

Job Category: Rooms & Guest Services Operations

Located Remotely? N

Relocation? N

Position Type: Non-Management

Position Summary

• Greet and escort guests to rooms.


• Open doors and assist guests/visitors entering and leaving property.


• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).


• Transport guest luggage to and from guest rooms and/or designated bell area.


• Assist with luggage storage and retrieval.


• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.


• Supply guests with directions.


• Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.


• Communicate parking procedures to guests/visitors.


• Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.


• Maintain awareness of undesirable persons on property premises.


• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.


• Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.


• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.


• Develop and maintain positive working relationships with others.


• Comply with quality assurance expectations and standards.


• Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog).


• Stand, sit, or walk for an extended period of time or for an entire work shift.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.


• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.


• Perform other reasonable job duties as requested by Supervisors.