• Application Deadline: Tue, 1 Nov 2022 00:00:00 GMT
• Position: IT Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Responsibilities:

• Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk , Incident Management, Problem Management and Knowledge Management.


• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.


• Configure, develop and deliver ERP software and components in all functional areas


• Installation and implementation of service packs and hotfixes as needed during system setup and confirming that ERP installed is operational and functional before the system is given to the user


• Take responsibility for delivering development tasks within agreed budgets and timelines


• Create new and modify existing customizations and integrations as requested by the business


• Assist with functional specifications of customizations and integrations required for ERP implementations


• Support and drive process change and communication in line with ERP best practice


• Provide pre-go-live and post-go-live end-user support


• Serve as the lead ERP technical expert in-house that liaises with the development team


• Take responsibility for the customized unit programming and overall system functionality


• Work with all stakeholders inclusive of Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task when changes are required or need to be implemented


• Creation of technical documentation for all customizations and integrations.

Qualifications:

• Applicants must live in LAGOS or willing to relocate


• BSc/HND in Computer Science, Computer Engineering, Electrical Electronics, or any other related field.


• Professional Qualification – CCNA, MTA, SSCP, C#, C++, JAVA, etc.


• Minimum of 3 years experience in software development, ERP implementation, or IT Support services


• Solid knowledge of Computer system software and hardware


• Expert knowledge of ERP systems and implementation


• Software programming hands-on is an added advantage. 


• At least 5 years cognate experience in Beverages or Cosmetic and manufacturing 


• Good communication skills


• Good market knowledge