Senior Lead - Sales and Trade Development (Anambra) at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
21071
Job Views
96

Job Description



Reports To: Manager Sales and Trade Development


Division: Sales and Distribution


Description



  • Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.

  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.

  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

  • Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.

  • Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.

  • Manage customer acquisition for financial services within assigned territories 

  • Manage operation and acquisition of merchant network within assigned territory

  • Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.

  • Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 

  • Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 

  • Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.

  • Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.

  • Manage relationships with banks and every other financial service stakeholder within assigned territory.

  • Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 

  • Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 


Education:



  • A first degree

  • Fluent in English


Experience:


3 - 7 years experience in an area of specialisation; with experience working with others



  • Experience working in a medium  organization 

  • Experience using data mining tools

  • Telecoms experience would be an added advantage


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