• Application Deadline: Fri, 25 Nov 2022 00:00:00 GMT
• Position: Collection Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• City Yaba


• Job Field Finance / Accounting / Audit 
  

Job Description

• Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.


• Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.


• The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.


• Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.


• Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.

Skills / Competencies

• Candidates should possess a Bachelor's Degree with 1 - 3 years work experience.


• Negotiation and Persuasion skills.


• Attention to details.


• Excel Data entry and basic math skills.