Hardware Repair Technician at Start Innovation Hub

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
2131
Job Views
98

Job Description



Job Description


Diagnose, troubleshoot and repair devices while ensuring all Quality Assurance Standard Operating Procedures are met 100%. Train and mentor wannabes. Previous experience with repair, laptop, system unit, MacBook, Chromebook, soldering, cell phone and console is required.


Key Responsibilities




  • Diagnose, troubleshoot and repair cell phones, computer systems and consoles.




  • Handle data recovery using software tools.




  • Educate and advise clients on best practices as regards system maintenance.




  • Ensure all QC checks are completed to minimize any warranty returns




  • Maintain a positive work environment.




  • Answer phone calls with a professional, courteous and friendly demeanor




  • Carry out training and mentorship programmes for wannabes and interns




Qualifications




  • Minimum of 2 year experience with product service support or troubleshooting electronics.




  • Must be a fast learner with interest in 3D printing, CAD and CAM




  • Minimum of Senior Secondary school certificate. Tertiary institution degree is an advantage.




  • Strong oral and written communication skills




  • Strong teamwork and collaboration skills




  • Basic knowledge of Microsoft Office




  • Ability to work flexible hours, including weekends and holidays




  • Strong research capability




  • Ability to use Google search, YouTube etc




  • A+ Certification will be an advantage (not compulsory)




Preferred Competencies




  • Integrity and Trust




  • Strong organizational skills




  • High attention to detail




  • Perseverance




  • Knowledge of Windows OS, Linux OS, Mac OS, Android OS & iOS




  • Ability to lift 10KG weight




Additional Information


This is not a remote position, you must be based in Uyo, Akwa Ibom State.

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