• Application Deadline:
• Position: Female Front Office Manager


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 1 - 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Description

• We are looking for a friendly, professional, and customer-oriented Front Office Manager to join our team.


• As the Front Office Manager, you will make sure that customers and visitors feel welcome and are well looked after.


• Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

Responsibilities

• Supporting, training, and supervising front office staff.


• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.


• Handling customer complaints and special requests.


• Scheduling staff shifts and managing other HR-related tasks.


• Maintaining an orderly appearance throughout the reception area.


• Monitoring stock and ordering office supplies, including stationery and information leaflets.


• Preparing monthly management reports on customer feedback, bookings, and cancellations.


• Managing the departmental budget.


• Updating files and records.


• Enforcing all cash-handling, checking, and credit procedures.

Requirements

• High School Diploma or an Associate Degree.


• 1 - 2 years experience


• Only female applicants should apply


• candidate must have experience working in the hotel industry


• Client services or management experience.


• Great interpersonal and communication skills.


• Excellent problem-solving skills.


• Basic accounting skills.


• The ability to remain positive and focused in a fast-paced environment.


• Good time management skills.


• Great computer skills and the ability to learn new skills quickly.


• A professional appearance.


• You need to have good people skills, a professional appearance, and be highly organized to be a successful Front Office Manager.


• The ideal candidate should have previous customer service and office management experience.

Salary

N100,000 - N120,000 Monthly.