• Application Deadline: Mon, 31 Oct 2022 00:00:00 GMT
• Position: Customer Service Intern


• Job Type Full Time


• Qualification Others


• Experience None


• Location Lagos


• Job Field Customer Care  , Internships / Volunteering 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Summary

Job Type: Internship

Job Category: Customer Services

Experience Level: Entry Level

Minimum Year of Experience: 6 months -1 year

Minimum Qualification: HND

Responsibilities

The Intern would support in the following task:

• Interact with customers physically and online.


• Take customer’s complaints and seek proactive ways to resolve their problems, proffering solutions.


• Ability to manage calls and social media accounts


• Follow up on customer to make payment at due dates.


• Ensure customers details are properly outlined to avoid confusion


• Support in resolving customer complaints.


• Records the daily activities.


• Follow instructions


• Maintain a positive attitude amidst customers provocation.

Qualifications

• B.Sc / HND in Social Sciences / Business Administration or any related field


• Corp Member/About to go for NYSC


• Experience: Minimum of 6 months experience in a similar role.

Desired Skills:

• Computer literate


• Attention to detail


• Curiosity


• Written and Verbal Communication


• Confidence and firm, yet respectful