• Application Deadline: Tue, 10 May 2022 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification OND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments, and complaints


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Managing a team of junior customer service representatives.

Requirements

• Candidates should possess an OND qualification with 1 - 2 years work experience.

Salary

N70,000 - N150,000 Monthly.