• Application Deadline: Thu, 20 Oct 2022 00:00:00 GMT
• Position: Supervisor (Lounge)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job responsibilities:

• Control and monitor hygiene standards according to HACCAP.


• Provide training and instruction to service personnel on food and beverage presentations and presentations.


• Monitor employee performance and train and coach employees to ensure smooth operations.


• Monitor employee punctuality and grooming and instruct as needed.


• Ensure the kitchen follows food hygiene and housekeeping standards to maintain company norms.


• Ensure quality and quantity are continuously monitored and maintained when displaying food and beverages to customers and that the presentation follows established specifications.


• Interact with lounge customers for service/product feedback.


• Consult with your manager/management regarding breaches and other helpful information affecting lounge operations and development.


• Make sure to sign off the cleaning schedule record after completing all daily tasks.


• Communicate product, service and other customer issues with managers/management for timely corrective action.


• Plan and delegate tasks to team members before the start of each shift.


• Ensure designated employees are monitored, delegated, continuously trained, motivated, coached and coached to achieve customer satisfaction.


• Ensure all assigned employees meet documentation requirements to update work log records and timesheets to ensure smooth operations.


• Monitor all product orders to ensure that all food, beverages, and other materials are in sufficient supply.

Job Requirements

• Bachelor's degree/ HND required


• Strong understanding of business management and accounting principles.


• Exceptional communication and interpersonal skills.


• Ability to diffuse tense situations and resolve conflicts.


• Effectively delegate responsibilities and maximize resources.


• Decisiveness.


• Excellent computer, problem-solving, and customer service skills.