Analyst - Campaign Management (Digital Services) at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
21728
Job Views
135

Job Description



Job Identification: 1629

Location: Ikoyi, Lagos

Job Category: MTN Level 2

Job Schedule: Full time

Reports To: Manager Campaign Management

Division: Digital Services


Job Description



  • Implement and monitor Digital Services’ advertising and campaign strategy

  • Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ campaigns, channels, and platforms

  • Collaborate with cross-functional teams to develop and conduct effective and efficient campaigns, channels, and platforms

  • Ensure campaigns, channels, and platforms adhere to all MTNN and regulatory policies relating to digital products and services 

  • Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a campaign, channel, and platform perspective

  • Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics

  • Monitor the documentation, development, testing, and launch of campaigns, channels, and platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan

  • Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process

  • Use effective and efficient campaigns, channels, and platforms to grow digital revenues and subscriptions to exceed targets as specified in the business plan

  • Monitor digital revenues and subscriptions to confirm the validity of the associated business case as specified in the business plan, if necessary 

  • Monitor the design, documentation, development, implementation, testing, and launch of campaigns, channels, and platforms

  • Using campaign results, identify new opportunities such as features, growth areas, markets, and trends


Education



  • First Degree in Marketing, Mass Communication or any related discipline

  • Certification or training in (Agile) Project Management will be an advantage

  • Fluent in English


Experience:



  • 3 - 7 years’ experience including:

    • Minimum of three (3) years in a small- or medium-sized organization

    • Experience in digital marketing, growth marketing, campaign analytics and performance evaluation



  • Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team

  • Experience in Information Technology, OTT, or telecommunications will be an advantage

  • Ability to analyze and identify critical business/customer/product metrics and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage

  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word).


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