Manage all network operations and maintenance activities of the Data Centre, including capacity monitoring and supervision of all network element installations.
Principal Functions
Ensure AC DC power and cooling availability target 99.8% in Data Centres /MGW sites
Ensure DC power and cooling availability target 100% in Data Centres /MGW sites
Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and incompliance with the approved changes.
Monitor and control network element capacity utilisation and always ensure that utilisation level does not exceed industry standard.
Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stake holders.
Keep an updated list and layout of all nodes installed in the Data Centre indicating clearly their details/specifications, near and far end connectivity
Ensure all installed equipment in the Data Centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
Carry out other tasks as directed by the Head, Field Operation
Educational Requirements
First Degree or equivalent in Electrical Engineering
Minimum of Six (6) years work experience with at least three (3) in a supervisory role.
Knowledge:
Electrical and Mechanical Systems Maintenance & Repair