Customer Care Representatives at Derway - Customer Care Representatives

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
2188
Job Views
100

Job Description



Job Summary

Our client in the Healthcare industry is seeking an Customer Care Representatives. You will be required to do the below

 


Customer Service Representative duties and responsibilities



  • Providing introductory information to new customers

  • Ensuring that customers are satisfied with products or services

  • Following up with clients or customers to check that they’re still satisfied with any purchases

  • Letting customers or clients know about additional products or services

  • Determining the quickest, most effective ways to answer a client’s or customer’s questions

  • Escalating queries and concerns

  • Troubleshooting common issues with a product or service

  • Working with a team of CSRs and other departments to find appropriate solutions


Requirements



  • Excellent written and verbal communication skills

  • Good knowledge of social media

  • Proficiency in MS Office

  • Minimum SSCE

  • Candidates must live within or around Yaba

  • For enquiries WhatsApp 08160660403


Job Types: Full-time, Permanent


Salary: ₦40,000.00 per month

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