Job Description
Job Summary
Our client in the Healthcare industry is seeking an Customer Care Representatives. You will be required to do the below
Customer Service Representative duties and responsibilities
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
Requirements
- Excellent written and verbal communication skills
- Good knowledge of social media
- Proficiency in MS Office
- Minimum SSCE
- Candidates must live within or around Yaba
- For enquiries WhatsApp 08160660403
Job Types: Full-time, Permanent
Salary: ₦40,000.00 per month