Zonal Logistics Manager at Jumia Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
21967
Job Views
93

Job Description



Job Summary



  • As a Zonal Logistics Manager, you will be responsible for leading all downstream, delivery-related options across the country.

  • Your performance would be measured on key parameters such as customer satisfaction, turnaround time, MIS reporting and last mile logistics costs.


Responsibilities



  • Leading last mile deliveries of all cities in the country

  • Enhancing the customer experience

  • Headcount and Infrastructure planning

  • Mentoring Delivery Centre Managers

  • Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations

  • Working as a part of project teams to plan and implement new initiatives at Delivery Centres.


Requirements



  • Candidates should possess an HND / Bachelor's Degree / Master's Degree with a minimum of 6 years experience.

  • Strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce, FMCG, Logistics)

  • Should have handled geographically dispersed teams

  • Excellent management, communication and reporting skills

  • Problem Solving and Handling stressful and complicated situations

  • Leadership and Team Management skills

  • Responsible for creating and executing a world-class delivery experience.

  • Be the champion for customer focus for our teams across the organization.


Pay

Openly negotiable


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