• Application Deadline: Sat, 22 Oct 2022 00:00:00 GMT
• Position: Front Desk / GSA Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care 
  

Location: Ikeja, Lagos

Job Description

• Perform all check-in and check-out tasks


• Manage online and phone reservations


• Inform customers about payment methods and verify their credit card data


• Register guests collecting necessary information (like contact details and exact dates of their stay)


• Welcome guests upon their arrival and assign rooms


• Provide information about our hotel, available rooms, rates and amenities


• Respond to clients’ complaints in a timely and professional manner


• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs


• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests


• Upsell additional facilities and services, when appropriate


• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess an HND / NCE / OND / BSc qualification with 1 - 3 years work experience.

 Salary

N40,000 - N45,000 / month.