Job Description
Job Purpose:
The key purpose of this role is to manage and develop relationships with existing and potential Distributors/ DC’s in line with the 3rd party distribution strategy in order to meet distribution targets. The Business Development Representative – High End position is responsible for supporting the team to drive sales volumes. The job holder will generate orders, maintain standards, identify, and ensure growth within a channel/ customer in order to drive sales volumes, brand loyalty, in-outlet execution and customer service excellence.
Key Role & Responsibilities:
- Drive to exceed quotas within assigned territory while supporting overall strategic growth objectives and budgets
- Prepare action plans and schedule to identify specific targets and to project number of contacts to be made within a defined region and against agreed orders targets; follow up on new leads and referrals resulting from field activity.
- Identify sales prospects and contacts these and other accounts as assigned.
- Develop new and incremental contract business
- Co-ordinate shipping schedules and delivery of products
- Ensure products/ brands are available widely in assigned sales area
- Develop and supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programmes.
- Develop and update knowledge of Company's and competitors' products and speak with other sales and marketing personnel to work out the best methods of promoting products
- Utilize competitive information and marketplace data where appropriate to close orders.
- Establish rapport and maintains contact with contract clients and potential clients.
- Note customers’ reactions to new products and relay information back to Head of Department
- Ensure loyalty of existing customers
- Discuss prices, after-sales customer service, guarantee and delivery schedules with customers
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals; reports on special developments, information, or feedback gathered through field activity
- Maintain sales records and up to date activity on progress to provide accurate forecasting report
Key competencies and attributes:
- Ability to gather data, compile information, analyse, interpret sales activities and prepare reports.
- Knowledge of planning and scheduling techniques.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to utilize advertising and/ or sales promotion techniques.
- Ability to analyse and solve problems.
- Ability to plan, organize, and implement a range of sales promotion programmes and/or events.
- Knowledge of sales documentation methods and procedures
- Knowledge of customer service standards and procedures.
- Ability to identify and/or follow up sales leads and referrals.
- Ability to work effectively within a team and as an individual
- Excellent verbal and written communication skills
- Persuasive, persistent, methodical; able to present winning sales arguments to customers, defend pricing and handle objections
- Time management and excellent negotiation skills
- Working hours can be long and irregular and may include evening work.
- May spend a lot of time traveling from one location to another
Qualifications & Experience:
- HND/ University degree in Sales, Marketing, Administration or related field
- Minimum of 3 years’ work experience in similar field
- Good product knowledge
- Possession of a driver's license with a clean record