• Application Deadline:
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Summary

• IT support officer will be mainly responsible for the smooth running of computer systems, routers, internet, website upgrade and ensure users get maximum benefits from them.

Responsibilities

• Offer daily operations and systems support to personnel


• Verify functionality of hardware and software components


• Conduct consistent network backup operations


• Installing and configuring computer hardware, software, systems, networks, printers and scanners


• Planning and undertaking scheduled maintenance upgrades


• Restricting access to unauthorized users.


• Setting up accounts for staff, educate them on log in and resolve issues arising


• Install and train end users of cloud storage and data protection


• Troubleshoot hardware and software issues in person, remotely and via phone


• Investigating, diagnosing and solving computer software and hardware faults


• Repairing equipment and replacing parts, checking computer equipment for electrical safety


• Maintaining records of software licenses

Qualifications Requirements

• B.Sc in Computer Science/Engineering, Electrical/Electronic Engineering or related field


• Minimum of 3 years’ cognate experience


• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.


• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.


• Good interpersonal skills, should be able to interact with all staff across all level and cadre


• Creative, open to new ideas and ability to multi-task effectively.