• Application Deadline:
• Position: Pharmacy Technician


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja , Lagos


• Job Field Pharmaceutical 
  

Position Description

mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals.   The candidate will be a member of our E-Commerce business unit in Nigeria and will work with the team to deliver value and high quality service to customers through our business operations. The E-Commerce business unit is a B2C team which focuses on improving patient accessibility to quality healthcare through a range of innovative initiatives. This team also manages mPharma’s online retail and delivery activities.

Responsibilities

• Take prescription orders from clients/patients; capturing information appropriately


• Maintains and improves quality by adhering to standards and guidelines


• Following call center/communication “scripts” when handling different topics


• Build sustainable relationships and engage customers/patients


• Update job knowledge by studying new products and following Pharmaceutical industry best practice


• Meet personal/team qualitative and quantitative targets


• Partake in taking prescription orders from consumers/patients and capturing appropriately


• Involved in medication packaging and labeling


• Provision of medication counseling tips to patients


• Provide regular updates on stocks availability for delivery


• Take regular stock count keep stock information updated 


• Recording and submitting Adverse Event reports and materials within a defined time period.

Our Ideal Candidate:

• Qualified and professional Pharmacy Technician with at least 2 years work experience in the community/retail space.


• Conversant with code of ethics of the Pharmacy Council of Nigeria


• Pays attention to detail even under work related pressure.


• A strong work ethic and a “can-do” attitude that requires minimal supervision


• Fluent English with excellent writing, verbal, analytical, and organizational skills


• Works effectively as a team member and promotes collaboration


• Appreciation for the importance of Pharmacovigilance compliance in pharma industry


• Multi-tasker and have the ability to work under pressure with little supervision. 


• Computer literate.