• Application Deadline: Wed, 16 Nov 2022 00:00:00 GMT
• Position: Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Generates and processes new sales leads as necessary


• Answers phone calls from customers and deals with problems as they arise


• Attend to walk-in customers providing necessary sales information


• Takes sales information and puts it into an easily readable format (Excel spreadsheet/CRM)


• Follows up with customers to ensure they are satisfied with Sygnite products purchased.


• Provides any necessary data or reports to the sales team


• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary


• Arranges appointments with clients and the sales team


• Acknowledges customers by responding to emails, texts, and phone calls


• Updates all contact information for clients


• Deals with any customer complaints and resolves the issue as necessary


• Communicate frequently with the sales team to develop and implement new methods/procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory’’


• Attend meetings as required with the Sales Manager, Technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts


• Processing of orders & warranty enquiries in a timely manner


• Arranges travel and accommodations for any salesperson that is meeting clients outside of the office


• Does any necessary administrative work including filing reports or presenting the sales team with necessary documents


• Closely following up on all business leads within a 24-hour response timeline to clients.


• Submitting daily, weekly and monthly sales reports to the Line Manager.


• All other tasks as assigned by the Line Manager.

Requirements

• Minimum of Bachelor’s Degree


• Proven work experience (1 year) as a Sales support associate or similar field


• Basic understanding of sales principles and customer service practices


• Good use of Microsoft Office Suite


• Great communications skills


• Attention to detail


• Good organisational & administrative skills.