As the Compliance Due Diligence Manager, you will be managing Manage day-to-day onboarding process as related to Customer due diligence (CDD) and Enhanced Due Diligence for new and existing businesses (including high risk) across all markets to drive our global business growth and expansion.
Compliance onboarding is critical to our business as well as our compliance customer risk management program so we’re looking for an AML professional who is diligent, flexible, innovative, broad-minded with the relevant experience and skills, to help build the vision for excellent standards in KYC/CDD/EDD. This is an exciting opportunity to help take Africa’s leading digital F/X company to the next level.
Responsibilities
Conduct day-to-day compliance onboarding reviews of various businesses across all markets within defined SLA
Monitor the compliance onboarding team metrics relating to TATS, quality, quantity, error rates
Lead the periodic reviews and ongoing CDD trigger reviews
Identify and Lead process improvement initiatives required to optimize the CDD process
Ensure that all financial crimes risk events identified in the compliance onboarding process are duly escalated to senior management for mitigation measures.
Prepare training materials in collaboration with stakeholders for AML
Conduct KYC review of new customer information and documentation in line with AZA requirements and best practice
Be responsible for all Due Diligence record keeping processes, data analytics and MI reporting
Work closely with the customer success team improve the entire customer journey from onboarding to first transaction.
Effectively collaborate with key internal stakeholders - Sales, Lead Generators, Onboarders, Compliance, Legal, Account Mgt , Product to drive business growth
Display a high level of emotional intelligence, good communication & interpersonal skills.
Requirements
First Degree in Banking / Financial institution or any related field
At least 5 years of experience in KYC/CDD/EDD in a banking or financial institution and specifically managing high risk customers and businesses and managing team.
Working knowledge of Financial crimes risk management in CDD operations
Experience working in a multinational financial institution is preferred
Evidence of ACAMS/ICA/ACFCS certification
What we are looking for:
Young professional who is ambitious and passionate
Flexibility, broad-mindedness, responsiveness, resilience are the key qualities required to thrive in this role
Excellent interpersonal, collaborative, communication and listening skill
Creative problem solver and sound decision-maker with the ability to work independently with minimal guidance
Excellent organizational skills with the ability to prioritize and multitask, when required
Strong attention to detail
Love helping customers and able to maturely handle all customer temperaments
Advanced Microsoft Office and Google Suite Tools skills along with the willingness and ability to become familiar with Company-specific sales tools/software
Experience working with Salesforce.com( Added Advantage)
Sense of ownership and pride in your performance and its impact on company’s success.
Benefits
A competitive salary and benefits package.
Global / regional network / exposure in FinTech / Blockchain industry.
One of the hottest, fastest scaling start-ups in Africa.