Job Description
Taking a consultative and proactive approach to sales, you act as our customers’ personal advisor and assistant, helping them at every step from initial interest to purchase and beyond.
Your grasp of environmental and conservation issues provides the reassurance they need to trust our brand. Meanwhile, your knowledge of our partner conservation projects gives them the detailed information they need to book the trip of their lifetime.
- To support customers and increase sales, you build relationships across a variety of channels, including one-to-one phone conversations, email, Skype and social media.
- To generate group sales, you deliver informative presentations and discussions with school and college students, along with their educators.
- You speak directly to customers and help steer them towards the most appropriate travel experiences for their needs and goals.
- Through after-sales care, you set the tone for their expedition and add value by responding to their questions quickly and professionally
- Day to day, you dovetail with your sales and marketing co-workers, the Sales and Marketing Manager. By sharing information and ideas, you help the whole business achieve its objectives for growth and conservation impact.