Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
Install, troubleshoot, repair, update and maintain workstations and laptops.
Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
Setup and support audio/visual equipment for presentations and trainings on and off site.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment
Proactively schedule software upgrades and patching.
Assure that all software on Domino equipment is licensed and keep record of licenses.
Track license and support contracts to include notification of renewal timeframe to management
Monitor network to ensure network functionality and availability to all system users.
Support existing/new server/s and administer access rights for all users in the office.
Maintain local and server based anti-virus software.
In case of virus infection clean out affected equipment.
Ensure computer is set up prior to new hire start date and any related moves.
Handle the relocation of computer equipment as a result of office or personnel changes.
Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning.
Provide procurement assistance including, but not limited to, researching solutions, engaging with potential vendors, making recommendations for product purchases and evaluating bids.
Test new equipment and applications and provide thorough feedback.
And any other duty as may be assigned to you.
Qualifications
Bachelor's Degree or higher within information technologies, or substantial working experience within relevant fields and have obtained and maintained relevant certificates
Minimum of 3 years of relevant experience within the ICT technical field
Effective written and oral communication with ability to produce reports and present solutions
Documented results related to the position’s responsibilities.