Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
22360
Job Views
87

Job Description



OBJECTIVES


The main objective of this role is to conduct analysis, design, modelling, evaluation and improvement of Promasidor's business processes and applications.

RESPONSIBILITIES & KEY ACTIVITIES


Business Process Analysis:



  • Drive the analysis, design and modelling of business processes by conducting user interview/meetings and documenting the current and future state of business process via appropriate tools (drawings, texts as well as presentations).

  • Evaluate efficiency, propose and implement approved business process improvements.

  • Select, define and maintain the Promasidor standards with regards to BPM.


Functional Analysis:


Carry out functional analysis and translate this into applications functionality, including data requirements, BPM systems/ applications configuration etc.

BPM Administration:


Create and maintain up-to-date Information Systems’ User Accounts, Roles, Access rights, Configuration/Settings/Parameters, Reference data, ensuring that relevant validation and approval procedures are followed.

Testing:



  • Validate any change to BPM applications (for problem fixing, change requests reasons or upgrades) and get appropriate sign-off before the change is put in use in the “LIVE” environment.

  • Responsible for all phases of the User Acceptance Testing process and QA as it relates to BPM configurations.


Training and Communication:



  • Train new users on how to perform their roles as it relates to BPM applications.

  • Identify changes which are affecting the work of various groups of users and train these users on the changes.


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