• Application Deadline: Fri, 11 Nov 2022 00:00:00 GMT
• Position: Customer Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 4 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our services inside and out so that you can answer questions.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.


• Facilitate inter-departmental customer service.


• Handling appointments, queries, incoming calls & complaints from customers and company.


• Escalate customer issues to the appropriate support team.


• Provide general customer support.


• Work with the sales team by following up on appointments with customers.


• Impute and update customers’ records.

Requirements

• Candidates should possess an HND / OND qualification with 0 - 4 years work experience.

Salary

N40,000 - N80,000 / month.