Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services' business performance
Collaborate with cross-functional teams to identify digital product/service pricing and revenue share requirements
Ensure pricing and revenue share presentations and reports adhere to all MTNN and regulatory policies relating to digital products and services
Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a pricing and revenue share perspective
Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
Monitor the documentation, development, testing, and launch of business performance and management systems according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan
Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process
Use statistical software to collect, analyze, interpret, and summarize complex statistical data, information, and research to provide business intelligence that will support digital product/service performance and decision-making
Use storytelling and visualization tools to prepare and communicate – effectively and efficiently – complex statistical data, information and research to support digital product/service performance and decision-making
Develop financial models – using business cases, business rules relating to the product, pricing analysis, and revenue share breakdown – to determine the projected financial performance of the product
Conduct pricing and profitability assessments to support business cases/plans and digital product/service performance
Provide pricing and revenue share analysis presentations and reports that exceed identified/evolving customer expectations, needs, and priorities
Collaborate with cross-functional units to ensure that the correct pricing and revenue shares are defined across all applicable systems
Benchmark competition and international operators' pricing and revenue share regimes to support digital product/service performance and decision-making
Monitor and improve NPS related to pricing and revenue share
Education
A First Degree in Accountancy, Economics or any related discipline
Fluent in English.
Experience:
3 - 7 years’ experience including:
A minimum of three (3) years in a small- or medium-sized organization
Experience in business case/plan development, data analysis/mining, forecasting, primary or secondary research, and telco-based product development
Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team
Experience in Information Technology, OTT, or telecommunications and a broad understanding of Artificial Intelligence, Big Data, Customer Lifecycle Management, and Machine Learning will be an advantage
Ability to analyze and identify critical business/customer/product metrics, analyze/mine data using Statistical Analytical System (SAS), communicate and visualize complex data/information, and think critically will also be an advantage
Proficiency in Microsoft Office (Excel, PowerPoint, and Word).