• Application Deadline:
• Position: Restaurant Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations


• Deliver superior service and maximize customer satisfaction


• Respond efficiently and accurately to customer complaints


• Regularly review product quality and research new vendors


• Organize and supervise shifts


• Appraise staff performance and provide feedback to improve productivity


• Estimate future needs for goods, kitchen utensils and cleaning products


• Ensure compliance with sanitation and safety regulations


• Manage restaurant’s good image and suggest ways to improve it


• Control operational costs and identify measures to cut waste


• Create detailed reports on weekly, monthly, and annual revenues and expenses


• Promote the brand in the local community through word-of-mouth and restaurant events.


• Recommend ways to reach a broader audience (e.g., discounts and social media ads).


• Train new and current employees on proper customer service practices.


• Implement policies and protocols that will maintain future restaurant operations.

Requirements

• B.Sc Degree in Business Administration; Hospitality Management


• culinary school certificate is an added advantage.


• 3 to 5 years of Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role


• Proven customer service experience as a manager


• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff


• Familiarity with restaurant management software.


• Strong leadership, motivational and people skills.