Job Description
Location: Victoria Island, Lagos.
Oversees management of the reception area. Receives, interacts, directs guests and visitors, and ensures quick and prompt responses to inquiries. Provides administrative support to lawyers; assists with typing and correcting legal documents before dispatch to client locations. Organizes and maintains all official documents with a proper filing system. Schedules meetings, appointments and events and sends out timely reminders.
ESSENTIAL JOB FUNCTIONS
- Oversees management of the reception area to receive and welcome guests.
- Directs guests, clients, and other visitors to the appropriate offices.
- Ensures the front desk workspace is neat and tidy at all times.
- Updates clients’ database with contact information as required.
- Liaises with security personnel to manage guests and emergency situations.
- Handles internal and external telephone communications professionally.
- Receives calls, takes note of important information, and redirects calls when appropriate.
- Attends to all inquiries, directs communication to the appropriate person and ensures prompt response to clients’ complaints.
- Sorts and distributes incoming and outgoing emails and ensures letters for the managing partner are shared with him.
- Keeps inventory of office supplies, stationaries, and diesel.
- Provides administrative support to lawyers in the firm.
- Operates and maintains office machines including printers, intercoms, scanners, and photocopying machines.
- Types, edits, prints, and photocopies legal documents before dispatch.
- Makes reservations for external meetings and events for staff and sends out timely reminders.
- Schedules and sends reminders for in-house meetings and takes minutes.
- Maintains, retrieves, and files all official documents using a proper filing system.
- Produces and files various legal documents such as appeals, motions, or petitions, and litigations.
- Maintains a filing system and documents repository for the firm.
- Ensures dispatch delivers letters and court processes on time.
- Monitors and tracks deadlines and keep multiple agendas and provides timely reminders.
- Monitors the firms’ facilities and ensures proper maintenance of office assets.
- Liaises with the vendors and purchases office supplies.
- Performs other tasks as assigned by the practice manager.
EDUCATION QUALIFICATIONS:
Bachelor’s degree or HND in any field from an accredited and reputable institution.
TECHNICAL REQUIREMENTS:
- Proficient in the use of Microsoft office tools.
- Certified legal secretary, certification in customer relations.
- Technology savvy.
KNOWLEDGE REQUIREMENTS:
- Understanding of administrative functions.
- Understanding of procurement in relation to the construction industry.
- Vendor relations and management.
SKILLS REQUIREMENTS:
- Presenting and Communicating Information.
- Working with People.
- Planning and Organizing.
- Adhering to Principles and Values.
- Coping with Pressures and Setbacks.
- Applying Expertise and Technology.
- Following Instructions and Procedures.
- Writing and Reporting.
- Learning and Researching.
WORK EXPERIENCE:
- 1-3 years in an administrative role.
- Experience in front desk management or administration.