• Application Deadline: Mon, 31 Oct 2022 00:00:00 GMT
• Position: Fulfilment Centre Agent


• Job Type Full Time


• Qualification NCE , OND


• Experience 1 year


• Location Ogun , Oyo


• Job Field Sales / Marketing / Retail / Business Development 
  

Locations: Abeokuta - Ogun and Ibadan - Oyo

Job Description

• The Customer Fulfilment Agent is responsible for ensuring that customer’s orders are fulfilled in a timely and satisfactory manner.


• This position supports sales efforts by providing a variety of services, solutions, and support to existing customers as well as retail sales representatives.


• This includes but is not limited to processing orders, shipping, sending/receiving invoices, purchase orders, and collecting outstanding accounts receivable payments.

Responsibilities

• Providing pleasant and professional interaction with customers via phone, email and SMS. Also, to walk-in customers.


• Receiving, processing, tracking and completing small and large orders for existing customer base.


• Managing a database for customer orders, invoices, and promotional activity.


• Assists with accounts receivables, billing and collection.


• Makes outbound collection calls.


• Minimizes accounts receivable delinquency, most especially by riders.


• Identifies issues attributing to account delinquency and discuss them with manager and finance


• Daily communication, written & verbal, to FCA supervisors.


• Perform other duties as assigned.

Qualifications

• OND / NCE or equivalent experience


• 1 year of call centre or phone answering experience is an added advantage


• Prior experience of parts management and inventory is an added advantage


• Good understanding of Microsoft Office Suite.

Salary

N30,000 / month.