• Application Deadline:
• Position: IT Support Engineer (Internship)


• Job Type Full Time , Remote


• Qualification BA/BSc/HND


• Experience 1 year


• Location Not specified


• Job Field Engineering / Technical  , Internships / Volunteering 
  

About The Role

• As an IT Support Engineer at Korapay, you will be responsible for providing day-to-day IT operational support to internal teams within the organization.

Here are a couple of things you'll be doing:

• Actively monitors and analyzes user requests, evaluates and applies solutions.


• Troubleshoots IT technical issues and resolves them in a courteous, professional, and timely manner in person or via email, telephone, and/or other electronic media.


• Completes setup and configuration of company laptops and desktops and troubleshooting of these devices as well.


• Maintains accurate IT asset inventory and assists in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management.


• Consults IT knowledgebase(s), Internet, other team members, and any other appropriate resources for the purpose of independent troubleshooting


• Works with vendors on hardware warranty issues and hardware insurance


• Installs, patches, and upgrades hardware and software in accordance with the company’s life cycle management policy


• Performs data backups and disaster recovery operations.


• Maintains user-profiles ensuring password policies and other system policies are enforced.


• Trains and enhances user knowledge regarding computer software and hardware


• Other duties as assigned by the CISO.

Requirements

Here's what are we looking for:

• Minimum of a Bachelor’s Degree certificate


• Minimum of 1 year experience in IT support


• Good communication skills


• Positive attitude


• Ability to handle stress appropriately and interact well with others.

Benefits

• Competitive Salary


• Health Insurance Coverage


• Sponsored and Tailored training


• Work Flexibility and


• The opportunity to work with a highly collaborative team-building something great!