Restaurant Business Manager at ELECCIÓN TAKEOUT

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
22845
Job Views
85

Job Description



We are looking to hire a Restaurant Manager for our new restaurant which opened up late this year. The Manager will be responsible for the day-to-day activities and putting us on the map as a recognized food vendor within Nigeria, by thinking up and executing ideas that drives in sales.


Duties;



  • Taking care of the business aspect of the restaurant.

  • Training and supervising allotted staff.

  • Ensure food safety measures are always adhered to. This includes sanitary regulations set by the State and National governments.

  • Scheduling workforce to ensure the restaurant always has enough bandwidth to accommodate customers.

  • Taking ownership of budgets to maximize profits without compromising on quality.

  • Addressing customer feedback and complaints.

  • Payroll management.

  • Inventory management.

  • Preparing efficiency reports that will throw light on the age-old questions of “what is good, what is bad, and what can be better” aspects of the business


Job Brief



  • Ability to manage staff, including staff scheduling, payroll management, complaint resolutions, and dispute dissuasion.

  • Establish SOPs in his/her own capacities to ensure maximized output without compromising quality.

  • Host daily catch-ups to ensure no stone is left unturned from the start of the day to end of day operations.

  • Generating efficiency and attrition reports.

  • Ensuring costing is controlled to ensure maximized profits.

  • Handling customer complaints and discussing them with the concerned department to ensure conflict resolution


Responsibilities



  • Taking complete ownership of day-to-day operations, which includes generating ideas that will drive in customers, place us on the map as a leading food vendor, and make workers comfortable.

  • Create weekly schedules to ensure maximized workforce attendance.

  • Generate daily, weekly, and monthly reports to display anomalies, highlight issues, and monitor efficiency in terms of safety protocols, attendance, sanitary precautions, and sales.

  • Create strategies to maximize sales, profits, and workforce development.

  • Coordinating between the staffs to ensure smooth operations.

  • Greet walk-in customers, handle reservations, and offer advice in terms of menu.

  • Manage inventory and hold weekly/monthly stock audits to ensure timely re-stocking.

  • Manage licensing and comply with legal requirements levied, if any


Requirements



  • Must be based in Abuja.

  • Experience in the relevant field as a restaurant manager.

  • Strong communication skills.

  • Hands-on knowledge of Microsoft office and workforce management software like CRM, if applicable.

  • Marketing and people management skills.

  • Charming personality, goal-achievement oriented a knack for producing desirable results.

  • Adaptability and flexibility.


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