Food & Beverage Supervisor at Marriott International, Inc.

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
22961
Job Views
88

Job Description



Position Summary



  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met. 

  • Inspect grooming and attire of staff, and rectify any deficiencies. 

  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. 

  • Inspect storage areas for organization, use of FIFO, and cleanliness. 

  • Complete scheduled inventories and stock and requisition necessary supplies. 

  • Monitor dining rooms for seating availability, service, safety, and well being of guests. 

  • Complete work orders for maintenance repairs.


Responsibilities



  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. 

  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 

  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. 

  • Speak with others using clear and professional language. 

  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. 

  • Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. 

  • Read and visually verify information in a variety of formats (e.g., small print). 

  • Visually inspect tools, equipment, or machines (e.g., to identify defects). 

  • Stand, sit, or walk for an extended period of time or for an entire work shift. 

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. 

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 

  • Move through narrow, confined, or elevated spaces. 

  • Move up and down stairs and/or service ramps. 

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

  • Perform other reasonable job duties as requested by Supervisors.


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