Retail Marketing / Relationship Officer at Colour Flavour Foods LLC

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
23019
Job Views
146

Job Description



Job Description



  • Our company is a startup food company that specializes in dried seafoods based in Lagos and we are looking for a Retail Marketing / Relationship officer to build and preserve trusting relationships with our customers.

  • The ideal candidate is expected to find ways to get into as many stores as possible, outperform our competition and maintain our company’s positive image.


Key Responsibilities



  • Building positive relationships with customers/clients

  • Assisting with generating new business

  • Build long-term relationships with clients and customers

  • Identify opportunities for greater profits

  • Understand customers needs and develop plans to address them

  • Identify key staff in client companies to cultivate profitable relationships

  • Resolve customers complaints quickly and effectively

  • Forward upselling and cross-selling opportunities to the sales team

  • Promote high-quality sales, supply, and customer service processes

  • Aim to preserve customers and renew contracts

  • Approach potential customers to establish relationships

  • Become familiar with the competition to stay ahead

  • Help promote and maintain a positive company image.


Requirements



  • Candidates should possess a minimum of HND qualification with at least 1 year relevant work experience.


Required Skills:



  • Strong communication and interpersonal skills and the ability to build and maintain skills.

  • A background in customer service or sales is a plus

  • Must understand customer relationship management (CRM)

  • Strategic thinker and ability to analyze and solve problems quickly

  • Ability to work well with others and lead a team

  • Attentive to details and organized.


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