• Application Deadline: Mon, 31 Oct 2022 00:00:00 GMT
• Position: Head, Marketing and Membership


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field Media / Advertising / Branding 
  

Job Description

• This role will be responsible for driving the membership and marketing strategies forward and getting the most out of an established and ambitious team.

Job Responsibilitie

Marketing and Communications:

• Develop and oversee implementation of comprehensive marketing campaigns and promotions to support a wide variety of associations programs, publications and services to grow revenue


• Develop outreach and recruitment marketing materials and strategies to attract new members and ensure membership renewal of current members.


• Market the products and services of the association within and outside Nigeria.


• Constantly work with Research to conduct marketing research and intelligence on all target market segments and competitors.


• Create a positive brand for the Association.


• Relate with external Press and print media and ensure effective publicity.


• Prepare and present special reports for Executive Council.


• Attend regularly scheduled committee meetings

Membership Relations and Support:

• Serve as membership expert, providing support for members and volunteers and responding to all general enquiries


• Attend to members’ requests and enquiries promptly.


• Analyze membership data and identify trends and opportunities to increase membership and retention.


• Ensure maintenance of Membership Registers/ Database


• Coordinate and supervise the activities of customer service staff.


• Resolve customers’ complaints, resentments and fears.


• Monitor and minimize turn-around time.


• Promote value of membership, including communities of practice and continuing education and networking opportunities.


• Ensure that staff comply with all regulations and rules and behave in a socially responsible manner


• Update information on walk-in clients and phone enquiries.

Qualification and Requirements

• A minimum of First Degree in any discipline.


• A related professional qualification or MSc or MBA and financial industry experience will be an added Advantage


• Marketing or membership services experience of five (5) years.


• Managed a commercial membership scheme and increased member numbers


• Experience leading an organizational marketing strategy


• Decision Making Skills


• Strong interpersonal skills with the ability to communicate with senior-level business professionals


• Strong written and verbal communication skills.


• Excellent Conceptual and Analytical Skills


• Negotiation Skills


• Computer Skills.

Salary

N3,000,000 / Annum.