• Application Deadline: Wed, 30 Nov 2022 00:00:00 GMT
• Position: Branch Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Akwa Ibom


• Job Field Administration / Secretarial 
  

Location: Uyo, Akwa Ibom

Responsibilities

• Ensure that procedures are followed and adjusted when required


• Act on and solve operational problems


• Establish senior management relationships with the customers of the branch


• Ensure that customer management information is made, and that reporting to customers is made during business review meetings, that are based on agreed KPI's


• Ensure customer complaints and claims are handled correctly


• Generate additional business from existing customers


• Meet cost, productivity, accuracy and timeliness targets


• Maintain metrics and analyze data to assess performance and implement improvements


• Identify competition and adopt strategies to remain in business and ahead.


• Implement Customer relations strategies designed to retain old customers and attract new ones.


• Secure charter and other services for the company.

Requirements

• A Bachelor's Degree in Business Administration or Public Administration.


• At least 5 years of work experience in the same capacity.


• Strong people skills.


• Keen attention to detail.


• Good leadership and management skills.


• Great interpersonal and communication skills.


• Strong problem-solving abilities.


• Good observation skills.


• An ability to deliver constructive criticism.


• Computer literate and basic Math skills.