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Customer Service Officer at a Leading Consulting Firm - Customer Service Officer
Job Overview
Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago
Additional Details
Job ID
23240
Job Views
95
Job Description
- Application Deadline:
- Position: Customer Service Officer
- Job Type Full Time
- Qualification
- Experience 1 year
- Location Lagos
- Job Field Customer Care
- Salary Range ₦50,000 - ₦100,000/month
Responsibilities
- Receive customer service inquiries
- Respond to customer service inquiries
- Promote company’s product and services
- Handle certain transactions
- Provide pricing and delivery information to customers
- Persuade customers until they reconsider any cancellation made
- Educate customers on deals and promotions the company is offering
- Resolve complaints through phone, email, or social media
- Provide advice on company information
Company Details
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