• Application Deadline:
• Position: CIM & Quality Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

About the Role

• We are looking for an experienced professional with strong business acumen and an entrepreneurial attitude to be the Compliance Insurance Maintenance (CIM) & Quality Executive, reporting to the Senior Manager, CIM & Quality, with a dotted line to the Regional Head of CIM & Quality.


• As a proven result-driven person, the CIM & Quality Executive will be responsible for ensuring vehicle compliance, insurance, and maintenance requirements are in place per local market in order to keep Moove vehicles moving safely.


• The ideal candidate will have good knowledge of fleet operations and maintenance requirements as well as relevant experience working with a Fleet Management System and the supporting fleet compliance systems.


• The CIM & Quality Executive will be prepared to be fully accountable for the safe & efficient operation of our fleet in full compliance with existing legislation, agreed policy, procedure, practice, and documentation.


• In this role, you will dig deep into understanding the technical and administrative rules and regulations regarding fleet management.


• If you have a technical background in fleet operations and you want to strengthen your leadership skills and take your career to the next level in a supportive environment and with a company devoted to training successful team members, this is the role for you!

The Opportunity

• We are looking for a CIM & Quality Executive, to assist in enhancing and supporting the compliance requirements of our Fleet in a local market, ensuring that our Fleet is utilised; managed, and maintained in a manner that is above industry standards.


• The ideal candidate for the role will be someone who has a growing interest to be a fleet telematics expert and who has a good understanding of industry legislative and compliance regulations.


• They will also have excellent communication, organization; multitasking, and technical skills.

What You'll be Doing

• Assist in claims management.


• Analyse risks associated with policies.


• Assist in implementing Insurance ,maintenance and quality procedures.


• Support with regular inspections of the facilities to detect and resolve problems.


• Ensure all department workers adhere to the safety policies and procedures.


• Ensure adherence to health and safety guidelines as well as legal obligations.


• Inspect final output and compare properties to requirements.


• Keep accurate documentation and perform statistical analysis.


• Solicit feedback from customers to assess whether their requirements are met.


• Be on the lookout for opportunities for improvement and develop new efficient procedures.


• Track the progress of the roll-out of fleet in the market in terms of telematics fitment, swag, and overall vehicle readiness for hand over to client


• Ensure that all systems are fully updated with vehicle information and details including but not limited to internal VMS Telematics systems and Uber systems


• Communicate with team members and managers both verbally and written on the progress of Fleet rollout.


• Utilize Google Docs and Sheets in many areas of your work with ease.


• Be service-oriented with a positive attitude, interest in learning, technically savvy, and flexible.


• Ensure that all permits are appropriately actioned on all vehicles and renewed as required in the respective markets.


• Ensure that all regulatory and traffic infringements are assigned to the respective drivers.


• Follow Up daily on cars that are in repairs.


• Ensure that vehicles are inspected and serviced in accordance with OEM and Moove policies


• Ensure that all traffic fines and other driver-related infringements are assigned to the drivers or appropriately deducted


• Daily, weekly, and monthly management reporting


• Adhoc tasks, assignments, investigations, and solutions as required by Management.

Requirements

What You will need for this position:

• Bachelor's Degree in Mechanical Engineering or a similar field is preferred and experience as an (Automobile) Service Advisor


• Good understanding of insurance management, requirements and dynamic


• Superior verbal and written communication skills.


• Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned.


• Technically savvy: Google Suites and databases


• Strong business writing and speaking skills


• Self-starter, ability to work independently and manage priorities effectively


• Attention to Detail.

KPIs that will be measured after you start:

• Claims acceptance %


• Total Loss claims % and TAT


• Vehicle in NPA state during accidents


• TAT for vehicle servicing


• Tracking vehicle ageing and service history


• Finding OES parts solutions in case of parts shortage

Who You'll Be Working with:

• Directly reporting to the Senior Manager, CIM & Quality, and closely working with our Regional Head of CIM & Quality.